Shipping policy
Shipping Policy
Last updated: January 2026
We ship to multiple countries worldwide. Available destinations and shipping options are displayed at checkout based on your location.
Order Processing
● Orders are processed within 1–3 business days, excluding weekends and public holidays.
● Made-to-order or customised items may require additional processing time. Any extended timeframe will be clearly communicated at checkout.
Shipping Times & Costs
● Complimentary worldwide shipping on all orders.
Estimated Shipping Times (excluding processing time):
- United States: 5–8 business days
- Canada: 5–14 business days
- United Kingdom: 4–8 business days
- European Union: 5–9 business days
- United Arab Emirates: 5–10 business days
- Australia: 6–12 business days
Please note:
Total delivery time = Processing time (1–3 business days) + Shipping time shown above.
● Delivery times are estimates only and may vary due to carrier delays, customs inspections, weather conditions, or high-volume periods.
● For international orders outside the European Union and the United Kingdom, customers are responsible for any applicable customs duties, taxes, or import fees.
● For customers within the European Union and the United Kingdom, we comply with applicable consumer protection laws regarding delivery responsibility.
Tracking
● A tracking number will be sent via email once your order has been dispatched.
● Please check your spam or junk folder if you do not receive the tracking email.
Lost or Damaged Parcels
If your parcel is lost or damaged during transit, please contact us at support@bartinilusso.com with your order number and tracking details. We will assist you in resolving the matter with the carrier in accordance with applicable consumer protection regulations.
Contact
For any questions regarding shipping or delivery, please contact us at support@bartinilusso.com.